You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
1. Data that we collect
We may collect various information if you seek to place an order for a product or fill out a survey to us on the Site.
We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number or payment details.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time, please click the unsubscribe link in any email that we send to you.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
- Other uses of your personal information. We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Disclosing your email address is only necessary if you would like to take part in competitions. We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our field or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the unsubscribe link in any email that we send to you. We may further anonymise data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymised data to third parties such as publishers. However, that anonymised data will not be capable of identifying you personally.
- Competitions. For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
- Login. You now have the option of staying logged in with the Keep me logged in option. Check the Keep me logged in box and use our services without having to log in every time. If you request to change your personal details or if you want to stop an order you will still be asked to provide your password. We advise you not to select Keep me logged in if the computer you are using is being used by more than one person. Please be advised, you are only given the option of selecting Keep me logged in if you have your browser set up to store cookies.
We use technology such as “cookies” to collect information and store your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page.
We use the following categories of cookies on our Website
- Strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.
- Performance cookies. These cookies collect anonymous information on how people use our Website. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.
- Functionality cookies. These cookies remember choices you make such as the country you visit our website from, language and search parameters such as product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
- Social media cookies. These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org.
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
We take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. We use a Secure Socket Layer (SSL) encryption to help protect the personal data you send us during the order process. Please keep in mind that if you voluntarily disclose personal information online in a non-protected environments – for example on a message board, shopping list, or in chat areas – that information can be collected and used by others outside of our control.
5. Updates to this policy